Reviews

 

Audio testimonials

Listen to Tori E.

Listen to Laura L.

Listen to Bob N.

 

"I like the computer check-in, the cleanliness of the building and the friendliness of the staff."
- Anonymous

"I liked being able to check in on the computer right away. I also liked that everyone there is very friendly and nice."
- Anonymous

"Appointments were always on schedule and were always fast."
- Josh Potts

"Friendly and efficient. Overall, great job!"
- Amanda Sherbeyn

"Easy to get into if my daughter had an issue or broke her bands."
- Nicole Wright

"Quick appointments, super friendly staff and very communicative. You're doing great."
- Anonymous

"They are professional at what they do."
- Anonymous

"The staff is always very friendly."
- Autumn Hughes

"Everyone is very nice and the office runs efficiently and on-time"
- The Carmichaels

"Your office is conveniently located."
- Anonymous

"Very prompt and on time."
- Nicole Kisler

"Everyone is very friendly and helpful and Drs. Ladner and Jain gave both of our girls beautiful smiles."
- Teresa Baxter

"Very organized and friendly."
- Anonymous

"I like the hours, location, friendly staff, cleanliness and payment options."
- Angel Bollinger

"I liked the entire staff! The doctors, technicians and the office personnel are all so welcoming and professional. I always enjoyed coming to the office."
- Mary Barber

"You're amazing at what you do and such friendly staff!"
- Gabby

"Friendly and very helpful."
- Anonymous

"I was very pleased with everything at Ladner and Jain Orthodontics. I was treated great and was kept up-to-date on everything. Don't change anything, it's outstanding now!"
- Anonymous

"Friendly, prompt and informative staff with great communication."
- Anonymous

"Your office is always nice and clean with beautiful season decoration. And the staff is phenomenal!! Always treated us very nice!!!!! I can't think of anything that I would dislike!"
-Kristan Pica

"Efficiency, cleanliness, organization, technology, but - most of all - STAFF!"
- Elaine Swigart

"I liked how friendly and organized the office is."
- A. McGrew

"I liked the efficiency of check-in/check-out, the skill of the treatment received and how the staff are caring individuals. It's been a great experience for my children so far."
- Anonymous

"I liked the promptness, easy scheduling and quality of care."
- Anonymous

"I liked the friendly and professional staff. They always made you feel relaxed and comfortable. No hassle and they have easy in and out appointment."
- Paul Sager

"I liked the friendly professional staff."
- Anonymous

"Every aspect is excellent."
- Lona Gauwitz

"Everyone is so nice and takes the time to explain what the child and parents need to do throughout treatment."
- Keri Goodpasture

"I like the friendly staff, how clean the office is and the efficient appointments."
- Chris Brierton

"I liked the ease of checking in and getting in and out in a very timely fashion."
- Alison McGrew

"I think everyone was very welcoming and I felt like we were valued as patients. You took the time to make sure that everything was right before braces were removed."
- Amanda Norway

"Everyone was extremely friendly! It didn't matter who I went to, they knew who I was and made me feel important! I couldn't say a bad thing about my experience."
- Sarah Maxwell

"Everyone is friendly and very knowledgeable about the treatments."
- Wendy Geltmacher

"Always friendly and top of the line treatment."
- Samantha Redman

"I like absolutely everything. The doctors and staff are a rare find. So friendly, compassionate and extremely knowledgeable. We have had so many family members go through your office and have never had anything less than an excellent experience. Some of us enjoyed your company so much, we got braces twice!"
- Katina Livermore

"I liked that the office was very friendly and professional!"
- Dot Hopkins

"They were all informative and willing to answer any questions so that you are not left feeling lost.!"
- Heather Sarasohn

"I liked everything about the office! Friendly staff, great chairside manor, very informative/helpful, etc. I recommend you to all of my patients!!"
- Jessica Bush

"I liked that the staff was always friendly and prompt.!"
- Anonymous

"Everything was on time. Never a long wait on check-ups. If we needed an appointment because a bracket fell off, there was never a wait. Very professional. Very pleased. Early morning appointments were great because we could get in and out before school would start. All costs were covered on the original cost. Never a surprised bill. Everything we needed from rubber bands to mouthwash was provided.!"
- Aaron Furrow

"I liked the personal care I felt and the professional service.!"
- Aaron Furrow

"Everyone is so nice and the hours are perfect! The office is a well-oiled machine. Everything runs so smoothly and on time!!"
- Rachael Junk

"Doctors are not rushing through appointments. Staff takes time and listens."
- Gracie Russell

"Everyone was so nice and friendly."
- Anonymous

"I like the friendly, helpful staff."
- Anonymous

"I like the friendly staff - they're always helpful and professional. Everyone is patient and reassuring with their patients. They take their time and do not make their patient feel rushed or nervous. My son had a wonderful experience throughout his process with his Invisalign and he enjoyed everyone's great sense of humor!"
- Stephanie Smith

"The staff was always very friendly and made everything very easy."
- Wes Wall

"I like that they have early morning appointments."
- Anonymous

"Everyone is friendly and the staff is quite efficient."
- Anonymous

"They've got a friendly staff who got right to work and are very reasonable." 
- Kari Laue

"Super friends staff. Everyone is kind, polite and positive. Everyone is happy to help and answer any and all of my questions. Very patient, even when my child broke brackets after every single visit :) Very clean waiting room, very organized and a pleasant atmosphere."  
- Alisi Stone

"The staff are very friendly and flexible with our changing needs."
- L. Royer

"Drs. and staff are pleasant and you come to Kewanee which is near home and very convenient."
- Elizabeth A. Endress

"The staff are understanding and accommodating."
- Emily Adolphson

"I loved how friendly all of the staff are and how personable everyone is. Extremely welcoming!"
- Anonymous

"Thanks for treating me so nicely. The staff members were nice and they all treatment me nicely." 
Damanjot Kaur

"Everyone is very nice, tells you what to expect, the doctors talk to you and take their time."
- Anonymous

"I liked the friendliness of the staff and timeliness of treatments."
- Anonymous

"The office is clean and has a friendly, welcoming environment. Everyone is professional, knowledgeable and nice."
- Anonymous

"I liked the friendliness and how they're prompt at appointment times."
- Anonymous

"The staff is always so nice and easy to work with."
- Tiffani Welsh

"I liked the friendly staff."
Rhonda Huston

"I liked that they were prompt with appointment and courteous."
The Skinner family

"The staff is always friendly."
Anonymous

"Very friendly and made everything so easy. They meet all of our expectations."
Stephanie Christensen

"Friendly, patient and calm. We're considering adult orthodontics for ourselves because of how awesome the office in Galesburg is."
Bill & Dawn Walter

"As a teenager, I wore braces. Over the years, I noticed my teeth shifting and moving to the point that I was embarrassed to smile. My local dentist recommended Dr. Ladner and Jain Orthodontics and Invisalign. It has been the best experience. Dr. Ladner and his associates made this decision easy with no stress. They answered all my questions, provided me with any necessary equipment and extended to me courteous attention. Now I get to recommend Dr. Ladner and Jain to anyone thinking about improving their smile. The results and the care provided are worth it. Thank you."
Andrea M.

"They're always on time, friendly and professional, clean, give clear explanations and ar willing to mail more bands when needed."
Anonymous

"There's nothing I dislike about the office. They do what they can to make everything convenient for the patient."
Marla R.

"I like that they have early appointments."
Anonymous

"The staff is amazing! They care more than just the orthodontics, they care about the whole person."
Jessica T.

"Very friendly staff. My daughter loved coming in and talking to the girls in the back. The assistants at the front desk are very organized and helpful."
A. Johnson

"I like the friendly office and the available times to come in."
Anonymous

"I liked that anytime I called, if a wire came out etc., I was able to get in right away."
Derek T.

"I like the prompt service and appointment reminders."
Rick K.

"There was very little wait time, but if I did have questions or concerns, I've never felt rushed or that Dr. Ladner and Jain don't have the time to talk and explain the treatment to me. Also, the technicians and office staff are all so friendly and nice."
Anonymous

"Efficiency! Always very nice! Informative! We are very pleased with the treatment received at Ladner and Jain Orthodontics."
J. Schmitz

"The whole process was smooth and informative. I will totally recommend Ladner and Jain Orthodontics."
Lydia D.

"I like the smoothness of the transition in and out of the office. If you have an appointment at a specific time, you are generally going to get in and out in a relatively quick manner."
Anonymous

"I liked that all employees take the necessary time needed to explain the plan of care."
Anonymous

"I am very pleased with my treatment. My teeth are now straight with your help!"
George T.

"Always willing to work around schedules and have Saturday appointments."
Anonymous

"Keep up the great work. Between awesome doctors and amazing staff, this has been an easy process! Thank you for making my beautiful daughter's smile perfect!"
Jenni S.

"Very pleased! My daughters teeth look amazing and she is much more self- confident about them."
Agatha J.

"They had friendly and informative staff as well as attentive doctors. Overall a great vibe throughout the entire office." 
Anonymous

"Everyone is very friendly and accommodating."
Amy B.

"Friendly Staff!!!"
Joyce L.

"I liked how everyone in the office was so friendly."
Anonymous
 
"The offices are conveniently located that I can visit either Galesburg or Kewanee for care and the staff and care is the same. Staff and care providers are wonderful."
Heather P.
 
"Everyone was friendly and helpful."
Anonymous
 
"You put the kids in charge of their care. My son had to sign in and went back on his own. They hygienist spoke directly to Nick about caring for his teeth and he had to answer the questions regarding his care. That made it easier for us, as parents, to get him to brush and floss at home. Your office is very organized, there's a positive vibe and positive attitudes."
Mollie P.
 
"They have friendly staff and there was rarely ever a wait."
Breann F.
 
"I liked the way scheduling was done and the friendly office staff."
Anonymous
 
"Everyone is always friendly, they explain things well, they help people be excited about their treatment. My daughter and her friends love the t- shirts and the rubber band colors!"
Kerrie B.
 
"The employees were great and efficient."
Anonymous
 
"They have friendly office staff."
Rebecca F
 
"Highly recommend!! Everyone was great to work with, explaining what to expect through the entire process! Love Dr Ladder, Dr Jain and especially Tori!! . Thank you to everyone for all your help!! I wish I would have come to see you sooner!! Miss your smiling faces!! #AKAJuliaRoberts"
Lisa R.
 
"Staff is absolutely wonderful! They're always explaining things thoroughly, and was willing to help whenever needed! Will definitely be using their services again!"
Jaclyn B.
 
"Dr. Ladner put my braces on me, back in 97. Now, he'll be putting them on my daughter, today. Dr Ladner and Dr Jain are both very sweet and explain everything. I would highly recommend them to others!"
Mary W.
 
"I have waited a long time to have straight teeth and my only regret is that I didn't come to Ladner & Jain Orthodontics sooner!! Their service and care was top notch during my entire treatment. They were incredibly flexible in all aspects of my treatment - payment plan, appointments, answering all of my questions. I will say every single penny was worth it for the beautiful smile I have always dreamed of. THANK YOU Ladner & Jain Ortho! 🥰"
Morgan S.

"We are very pleased with our experience with Ladner's. From Nick's initial exam to having his braces removed - he knew what to expect every step of the way. As parents, we appreciated the interest free payment plan as we were paying out of pocket."
Mollie Prescott

"Your office provides a positive and friendly atmosphere."
Yoselim Hernandez

"Friendly staff, excellent service."
Anonymous

"There is just the right balance of professionalism and friendliness that makes each appointment a positive experience!"
Sandy M.

"Friendly staff, timely with appointments."
Anonymous

"Your staff is absolutely amazing!"
Anonymous

"Great office: pleasant and efficient. Both Dr Ladner and Dr Jain are great in explaining all the steps of the process."
- Irina S.

"Dr Ladner and his staff have been great. My granddaughter now has a beautiful smile."
- Nancy M

"I started my new journal in March of this year. I was always afraid to smile and had a hard time eating things like steak. I am so happy with the results I'm seeing with my invisaligns. Just in the short time, I have seen a major improvement, not only with how my teeth look but how much better my bite is. Jaw pain I experienced with my teeth out of alignment is gone. I am looking forward to smiling more and feeling more confident. I love what I see in the mirror. I though I was too old to get my teeth straightened, I sure wished I had done this sooner."
- Melissa V

"Every one has been caring and lovely to my daughter. Great team!!!!"
Ileana G

"Very friendly, knowledgeable staff. Very upfront and honest about costs, plans, and great with the kids! Very pleased with my son's progress, and everything about our experience has been positive."
- Erin H

"Very good place for orthodontal care. Ladner is very prompt, if there was an appliance problem, they were there to fix it. Couldn't be happier with my daughters smile."
- Patricia N

"Total satisfaction in my daughter's transformation. It affected her confidence more than I ever had thought it would. Thank you!"
- Bob N

"From another Dentist, nothing but excellence when you see Dr. Ladner and Crew."
- Ben P

"From consultation to completion, we have had a great experience with Dr. Jain, Dr. Ladner, and staff! Very friendly and attentive, and flexible with scheduling. If needing a change for a scheduled appointment or simply needing an extra appointment, they were very willing to make accommodations! My daughter always enjoyed her visits while making new friends (staff)! The results speak for themselves! We are thrilled with the outcome! We look forward to our next set of visits with our son!"
- Brooke T

"Great people and service"
- Brad G

"We've had a great experience there ❤️"
- Becky H

"I have had a great experience at Ladner orthodontist! All the staff make me feel very comfortable and welcome. They are very fast at getting you back on time and explaining everything that they do at each visit. Dr Ladner and Dr Jain are very knowledgeable and explain everything making sure you understand and if you have any questions they ALWAYS answer them! I highly recommend Ladner Orthodontics."
- Kourtney S

"We had a such an amazing experience here! We're so pleased with how my sons smile turned out after receiving treatment here at Ladner's. My son loved Dr. Ladner, Dr. Jain, and their staff!! They're very professional and friendly!!"
- Jami M

"I have always had great experiences at Ladner Orthodontics. The staff makes me feel very comfortable and Dr. Ladner is very knowledgeable and I always trust his abilities and professional opinions. I will always go back."
- Mandy M

"Ladner Orthodontics is an amazing practice and I had the best experience! The staff is so welcoming and very professional. I always knew exactly what was going on at each appointment and they made me feel so comfortable every visit. Short story, I found out I was getting married and is soon as they found out I was engaged they did everything that they could to make sure that my braces came off on time & that my teeth looked beautiful. I couldn't be more happier with my smile and friends I've made while visiting the office. Dr. Ladner & Dr. Jain rock!! I even referred my best friend to them who is also engaged :) I have no doubt they will take good care of her!! I would recommend Ladner to anyone! You won't be disappointed!! :)"
- Tayler B

"Thank you Ladner! You have made me so happy. Work still in progress but the day is coming that I won't be embarrassed to smile. At 72 I thought I was to old. Age is just a number."
- Joyce L

"Dr. Ladner and his crew have strived in excellence and in the pursuit to find everyone's perfect smile for years! I'm so lucky to have been a patient for over the last 20 years! My teeth are still straight to this day and my kids will for sure be going to Dr. Ladner with any orthodontic need!"
- Nate S

"Very professional and sweet people! The receptionist was sweet and attentive. The orthodontist, Dr.Ladner, made me very comfortable and was professional. Made sure that I knew everything that was going on while he was checking my teeth and gave me options on braces, retainers, etc. I appreciate all their work and dedication! It is very apparent that they love their jobs. Would recommend to everyone who wants an amazing experience at the ortho!"
- Nicol M

"Awesome staff, really welcoming, and our teeth look great!"
- Peter S

"Wonderful experience all around! My daughter went for her first consult 5 years ago and the decision was made to wait and come back each year to be rechecked. I feel the decision could have been made to put braces on years ago and then we would prob be back needing them again. Dr. Ladner was up front and honest about everything from the beginning and we got our braces on in October and couldn't be happier with our experience. Everyone is considerate and kind and I would recommend this office 100xs over."
- Jennifer C

"Everyone was very nice in both locations(Macomb & Galesburg). They gave me the smile I've always dreamed of having! Thank you so much! I highly recommend!!"
- Tiffany C

"They do wonderful work and take very good care of their patients. Very friendly staff!!"
- Brandy A

"Very nice from front desk to the assistants. I would recommend Dr. Lander. He does a great job."
- Trisha H

"This Dentistry Is One Of The Best Places I Have Been. The Staff Was Amazing! The Dentist Was Awesome too.. Thanks Ladner Orthodontics"
- Stephanie E

"Seldom do I take the time to leave reviews for services but this is the exception. We went through this process with my daughter for about 16 months and the experience was great. The staff is ALWAYS accommodating and friendly. We love the fact they have a satellite office in Kewanee which makes it easy for people living in rural communities. Everyone is professional and the results were fantastic. The billing program helps budget and I would recommend Ladner to any of my family and friends. Very professional and the cost was relatively competitive with most other providers in our area. 5 Stars and keep up the good work for our community."
- Kevin G

"Friendly staff, very accommodating. Definitely recommend for all your orthodontic needs."
- Chetta G

"Very friendly environment. I like that they remind me of my appointment date and time; the results from my braces are amazing!"
- DePrince C

"Dr. Ladner and his staff are always friendly and welcoming. Highly recommend if you need braces."
- Jackie E

"I fell asleep while getting my braces on so you could say I always felt right at home."
- Megan O

"Best in Galesburg! My teeth are now great, and had 0 problems throughout the whole straightening process. They're all super nice people there."
- Logan N.

"Everyone was wonderful and very friendly. You guys have it down."
- DB

"The staff was very polite and helpful. You are always quick to call my daughter back and very accommodating with scheduling."
- Anonymous

"Great results, kind staff, clean office, convenient electronic check in and emailed appointment notifications."
- SH

"Friendly staff and doctors. Love the Saturday hours."
- Anonymous

"I appreciate the kindness everyone has shown to me and my daughter. I'm also impressed with how well you keep appointment times. We never had to wait. Everything from start to finish was very well laid out and we are very pleased with Courtney's results. Keep doing what you're doing!!!"
- MB

"Our daughter Courtney always thought she had ugly teeth. We started our journey with Dr. Ladner in the fall of 2017. She had her braces taken off in October 2019 and she couldn't stop smiling. She now loves getting her picture again and is so happy! Her smile and confidence say it all! The staff was always very kind, encouraging and helpful along the way."
- Michele B.

"Always a great visit."
- Rick B.

"Your office's efforts to help patients maintain a high level of oral hygiene during orthodontic care is awesome! I haven't had a "poor hygiene" case in years now, it used to be all the time. Kudos to you all."
- A Local Dentist

"The process was smooth and appointments were easy to schedule."
- HS

"Friendly and staff explains treatment and following up instructions clearly. Excellent care and staff."
- MW

"Every person from start to finish was nice and courteous to us. Everyone explained everything to Calvin and I from scheduling to care. It runs like clockwork."
- SS

"Polite, quick"
- LS

"I work, so I appreciated the office always running on time and being told by the receptionist how long my next appointment would take."
- PH

"Friendly staff, low wait times, comfortable waiting rooms, great selection of magazines, small children play area."
- DG

"Very friendly staff! Always seen in a timely manner at, or very close to appointment time."
- Anonymous 

"Very short wait time, if any. Clean and bright."
- Anonymous 

Efficient with time. Communicates well with parents.
- Anonymous

Efficient, friendly- great experience, very pleased.
- PF

Very organized! Easy to use. Very helpful staff.
- MR

Efficient, fast and friendly.
- HF

Very clean and organized. Everyone is very friendly.
- Anonymous

Thank you for taking care of my teeth the past few years! I loved having braces from the start. We just wanted to thank your team with another plate of brownies (considering they liked the first ones a lot). I am so pleased to be able to be here with straight teeth and no overbite.
- Juniper

Drs. Ladner and Jain are extremely professional, intelligent and possess great bedside care.The staff is also professional and highly skilled. Thank you for providing my daughter with exceptional care.
- Tracy S.

This is my second child to receive braces from your office. The third will be in the fall. Keep up the great work.
- Janet M.

Your office is well run and well staffed. It is efficient, clean and professional.
- Juli K.

We loved the fact we never had to wait very long at an appointment. The check in process is so organized and simple. We love Dr. Ladner and all the staff!!
- Natasha C.

Teeth look great. All staff have been very helpful and always pleasant to talk to.
- Lisa B.

The office is very warm and inviting. The staff is friendly and professional.
- Kathleen M.

All staff were professional, explained the process well. Friendly atmosphere, professional, clean. Keep doing what you're doing! :)
- Amy F.

Dr. Ladner and his staff are very professional and expect his patients (not their parents) to be responsible for their dental care! We would recommend your office to anyone!
- Valerie B.

Austin was treated well. He was very pleased. He was treated professionally. It was clean, well run and organized. Dr. Ladner always explained everything he was going to do.
- Bill E.

Lily liked the before and after pictures on display. She also liked the employees- everyone was very friendly. She also really liked Dr. Ladner. All is great! Will be back in a few years with kid #2!
- Erin and Lily A.

We could not be happier with the experience we had at Ladner and Jain Orthodontics. From start to finish the whole Invisalign process was easy and the entire staff was wonderful!
- Lydia D.